Frequently Asked Questions

Please read our FAQ before sending us a message.

What materials are the vegan boots made out of?

The boots are made out of plant-origin materials and plastic bottles that have been recycled from the seas. Every single part of the boots is vegan.

Are vegan boots better than leather boots?

The vegan boots offer you the same as leather boots; they are durable and elegant. But they are also water proof, easy to clean and cruelty free. We like to answer this question with: yes 😉 

Which payment methods are accepted in the Online Shop?

The payment methods we use are: iDeal, PayPal, MasteCard and Visa.

How long will delivery take?

The delivery of the customized boots is 3 weeks.The spur straps can be shipped within 1 day from the time of the purchase is made. If the spur straps are purchased with customized boots, the delivery time is 3 weeks.

Do you ship world wide?

Yes, we ship world wide. The shipping time and cost might vary depending on the destination.

If the boots don't fit, can I return them?

We do not make any refunds for customized products. The boots are hand made with your given measurements, therefore, make sure they are done thoroughly. 

Send us an email

Please send a message to or fill in the form below if you have any questions. We will make sure to get back to you as soon as possible.